Forum Activating cook key



3 posts | Last post

Hi racsomers

We have flagged your post with our Customer Service Team. A member of the team will be contacting you directly.

We thankyou for your patience. Please call 1800 004 838 if you require more immediate assistance.

Kind Regards

Thermomix Head Office


Hi, I've just bought a second hand TM5 and brand new cook key. I have subscribed to Cookidoo have put the cook key on the thermomix and it has updated. When I look in the settings the id matches the id on the cook key, but when I try to activate it by going on my account and adding a device it won't do it.

Help please!!!