Forum TM31 blades not spinning



9 posts | Last post

Hi madcap1

Sorry to hear about the issue you are having. We have flagged your post with our Customer Service Team and a member of the team will be contacting you shortly.

Thank you for your patience and if you require more immediate assistance, you can always call Customer Service direct on 1800 004 838.

Kind regards

Thermomix Head Office


Hi, my TM31 does not have an error message but the blades are just not spinning as pwerfully as they should, it is just making a whirring noise. It was happening with just one bowl but now doing it with both bowls


Hi hi2lea

Sorry to hear you are experiencing issues with your machine.

We have passed your post onto our Customer Service team and someone should be in contact with you shortly. However if you need more immediate assistance please contact them direct on 1800 004 838.

Thank you for your patience.

Merry Christmas.

Thermomix Head Office


Hi, There is no error message on my TM31 but the blades are not spinning and instead only making a whine. This is on both bowls I've tried. I don't know what to do as I'm about to use it for Christmas cooking!


Hi suelom

Sorry to hear about the issue you are having with your blade. We have flagged your post with our Customer Service Team. Our team is currently responding to Customer Service requests from two business days.  A member of the team will be contacting you directly.

We thank you for your patience.  Please call 1800 004 838 if you require more immediate assistance.

Kind regards

Thermomix Head Office


Also with one of my bowls/ blades too. I cleaned and pulled apart. Other bowl is ok


Hi scoutabout008

We have passed your post onto our Customer Service team.

Someone will be in contact to discuss the blade issue with you.

However if you need urgent assistance please contact Customer Service direct on 1800 004 838.

Please bear with us in the meantime.

Warm regards

Thermomix Head Office


Hi there, the blades on my TM 31 are not spinning. Only out of warranty this year. The mechanism is spinning, but blades are not moving with it. Is this something I can adjust or is it broken? Thanks