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Hi shazwong

Sorry to hear about the issue you are having. We have flagged your post with our Customer Service Team and a member of the team will be contacting you shortly.

Thank you for your patience and if you require more immediate assistance, you can always call Customer Service direct on 1800 004 838.

Kind regards


Help! Recently the bottom of my bowl burns with every receipe I try.
I tried just chopping only at a low speed and the bottom still burns. There is no strange noises and I don't see any grinding of the motor so I don't know what's wrong with the bowl.