Forum Box for returning Thermomix to service centre

3 posts | Last post

Hi Clarebear1970

We have flagged your post with our Customer Service Team. A member of the team will be contacting you directly.

We thankyou for your patience. Please call 1800 004 838 if you require more immediate assistance.

Kind Regards

Thermomix Head Office

My TM5 Scales only worked briefly when I first got it almost 2 years ago. It was so difficult to organise the return that I just dealt with it but now the warranty is nearly up I need to get it fixed. I have been told to put it in a bx20 size box from the post office but the po have told me it doesn't exist. I have no idea what kind of box to use. I think my consultant is either away or ignoring me. Please help!