Forum Speed dial wont turn past gentle mix

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Hi Steelribs

Sorry to hear about the issue you are having. We have flagged your post with our Customer Service Team. A member of the team will be contacting you directly.

We thankyou for your patience. Please call 1800 004 838 if you require more immediate assistance.

Kind Regards

Thermomix Head Office

The lid is properly closed and I'm able to turn the speed dial but only to gentle mix, it will not turn past that. The blades turn when it is at that point. Help?