Forum TM31 (Error 32 Code)

Hi, my TM31 has just gave me the Error Code 32, I've never had it before. Help????

Hi Pamldavis

Thank you for your message. Is there any particular recipe where you are not able to see the comments? You should be able to scroll to the bottom of the recipe and see any comments posted, unless there aren't any comments made.

What device are you using to view the recipes and comments? Please send us a message when you are able and we will get back to you with an answer.

Warm regards

How can I see the replies in the recipe forum when people ask questions I'd like to see answers

Hi The1kat

Not to worry that you can't get in contact with your consultant. We have flagged your post with our Customer Service Team. A member of the team will be contacting you directly.

We thankyou for your patience. Please call 1800 004 838 if you require more immediate assistance.

Kind Regards

Hello,

I too have suddenly had this error on my TM31 in the middle of a recipe. One minute it was working fine, next step, and E.r 32. Have switched on and off several times over several days to no avail.

Please, any advice on how to make my machine functional again is greatly appreciated, as I can't seem to get in touch with my Thermy rep.

Are there meant to be replies to all these questions? I can't seem to see any?
I also have the same problem.

Hi renred

Sorry to hear about the error code.

We have flagged your post with our Service team. A member of the team will be contacting you directly to assist.

Please bear with us in the meantime.

Kind regards

Hello

I'm getting Error 32 when I try to use my TM.  I've tried switching on & off etc. My consultant is away so I cant check in with her curently.  it would be great to get some trouble shooting tips so I can use it again ASAP.

thanks

Renee

Hi Melzy2015,

Sorry to hear about this error you are experiencing. Your message has been forwarded to our service department and a member from the team will be in contact with you directly to assist.

Kind regards,

Hi I've had my thermomix for over a year now and now have an Error code 32. Any advise/suggestions would

be appreciated.

Thanks

Mel

Hi shaynaq,

Your post has been flagged with our Service team.

A member of the team will be in touch with you directly. Please bear with us in the meantime.

Hello, I have also just suddenly got a error code on a TM31 after around 2.5 years of owning it - my rep is no longer with Thermomix as she has moved countries so not sure what to do.

Hi Dan Van,

The Service Department has been alerted to your post, and a member of the team will be contacting you directly to provide assistance.