Forum Error Code C584
Posts:
Hi pinmore6
Thank you for your post. We are the distributor of Thermomix in Australia and New Zealand and are unfortunately unable to be of assistance in this case as you are based in USA.
Your best option is to contact Thermomix USA for assistance via the following details:
Monday-Friday 6:00am to 6:00pm PT.
Saturday 7:00am to 3:30pm PT.
+1 888 -867- 9375
Kind regards
Thermomix Head Office Australia and New Zealand
Posts:
Really? Oh well when the welcome kit to my "Overpriced Magnet of the Month" club arrives just toss it in the rubbish. Shame actually because this month's magazine was all about how a cook-key can be re-fashioned into a sandle using only the cook-key, a length of yard, and some ordinary house hold bleach.
I wish you all the best with your future Thermie joy and can assure you that my jealousy will not affect our friendship..... I'm certainly not praying for a power surge that runs down the cord and blows your machine up. Nah, just joking really. I'm glad you got it working 
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Joy ... not sure what I did (other than resetting both the Thermomix and Cook Key and a few colourful expletives) but it is now working and synchronized ... *doing the Irish Jig*. Mission accomplised! May the force be with you Scotti ... I felt your pain.
PS: It was driving me batty - couldn't wait till tomorrow. Now I can sleep tonight!
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Well ... I happened to be in Costco when I received/read your response and didn't realise I was literally 'Laughing Out Loud' till I got a 'rather concerned look' from a person walking by. Your appraisal/response was/is totally brilliant! When you take up Stand Up comedy (if that's not already your profession) - I want front row ... lol.
As for my woe - I will attempt 'Take 5' (x10) tomorrow now ... I look forward to the flashing green light - NOT!
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Hi Eva,
I don't understand your displeasure. Don't you like your two hundred dollar fridge magnet? With the added slow slide down the fridge door function? Personally I love mine. Sometimes when I'm lonely at night I whack it back on the thermie for that comforting green flashing glow of the C584 error message.
If you're ever bored with it you've always got the option of contacting thermomix about this pandemic problem They will be happy to send you a PDF with lots of useful suggestions like turning it off and on again, resetting your router, using a differnt router, trying a different wifi network, tethering your phone, resetting the cook-key, and resetting your thermomix. It really is hours of fun for the entire family.
I gave up in the end. So glad I paid for the cookidoo subscription as well.
Scotti
Posts:
Hi ScottiDee
I have explained to our Customer Service Team about your situation and have requested that they contact you again to help with the issue.
We thankyou for your patience.
Kind Regards
Posts:
Hi Brent
We have flagged your post with our Customer Service Team. A member of the team will be contacting you directly.
We thankyou for your patience. Please feel free to contact the Customer Service team on 1800 004 838 any time you have a question or issue. They are always happy to help.
Kind Regards
Posts:
Hi Cwaller
Sorry to hear about the error you are having. We have flagged your post with our Customer Service Team. A member of the team will be contacting you directly.
We thankyou for your patience. Please call 1800 004 838 if you require more immediate assistance.
Kind Regards
Posts:
Sorry to hear about the error you are having. We have flagged your post with our Customer Service Team and a member of the team will be contacting you directly to assist.
Thank you for your patience and if you require more immediate assistance, you can always call our Service Centre on 1800 004 838.
Kind regards
Posts:
Good Morning,
I bought the cook-key, it arrived Thursday. Connects to my router with no problem but just won’t sync with my cookidoo account. I followed the troubleshooting page. No matter how much resetting it’s still doesn’t sync. I’ve tried three other internet connections and get the same error every time. C584.
Anyone else had this issue? Is it fixable?
