5 posts | Last post

Hi Kate.ellis

Sorry to read this.

We have passed your post onto our Customer Service team. Someone will be in contact to discuss with you shortly.

Warm regards

Thermomix Head Office

I have exactly the same, they appeared about a year ago, but I have never had a problem with the machine and it's never been dropped, mine are same side and same position.

Hi Maxine_hughes

We are are sorry to hear you are experiencing this. We have forwarded your details onto our Customer Service team and one of our team members will be with you shorty. Should you require more urgent assistance please phone our Customer Service team on 1800 004 838.

Thank you, have a great day.

Thermomix Head Office

How has this happened?How has this happened?

so i was having issues using recpe chips or cookidoo and then today when i turned my TM5 into a position i dont ususally use it (on a slide board of course!) i noticed these cracks... has anyone else had this happen? Could the 2 issues be related? and No, it has never ever been dropped!