Forum Error code 32



26 posts | Last post

Hi Alyshaleigh

Sorry to hear you experienced this.

We have passed your post onto our Customer Service team. Someone will be in contact shortly.

We hope to get you cooking again soon.

Warm regards

Thermomix Head Office


Hi there,

I have also got the error 32 while chopping onions.

Please help!

Thanks,

Alysha


Hi sarithalgon

Sorry to hear about the error you are having. We have flagged your post with our Customer Service Team. A member of the team will be contacting you directly.

We thankyou for your patience. Please call 1800 004 838 if you require more immediate assistance.

Kind Regards

Thermomix Head Office


Hi there,

I am getting an error 32 (TM31). How should I fix this?

Thanks,
Saritha


Hi S A Hunter 77

Sorry to hear about the error you are having with your TM31. We have flagged your post with our Customer Service Team and a member of the team will be contacting you directly to assist.

Thank you for your patience and if you require more immediate help, you can always call our Service Centre on 1800 004 838.

Kind regards

Thermomix Head Office


Hello I have been a loyal Thermomix supporter but have just received the dreaded ER32 on my beloved Thermi 31. (Oldie but a goodie). Can anyone help me with more advice on getting this fixed quick???


Hi MsVDUB

Sorry to hear about the error code.

Our Service Team are currently responding to service requests.  However we have flagged your post with them and a member of the team will be in contact with you to discuss.

We thank you for your patience. Please call 1800 004 838 if you need more immediate assistance.

Warm regards

Thermomix Head Office


Hi have just received the error32 code on my thermomix and can not find a single bit of information on what it means. Can you please advise ASAP on what I need to do, not overly impressed with Thermomix right now Aw


Hi bisijames

Sorry to hear about the error code.

Our Customer Service Team are currently responding to service requests from two business days ago. We have flagged your post with our Service team. A member of the team will be contacting you directly to assist.

We thank you for your patience. Please call 1800 004 838 if you need more immediate assistance.

Kind regards

Thermomix Head Office


Hi halfway through cooking rice error 32 came up. How frustrating is this?!

Please advise where to go from here.

Thanks

 

Jane


Hi blue79

Sorry to hear about the error code.

Our Customer Service Team are currently responding to service requests from two business day. We have flagged your post with our Service team. A member of the team will be contacting you directly to assist.

We thank you for your patience. Please call 1800 004 838 if you need more immediate assistance.

Kind regards

Thermomix Head Office


Hi

We have eror 32 on our thermomix T31.

How do we fix


Hi Speedycook

Sorry to hear about the error code.

We have flagged your post with our Service team. A member of the team will be contacting you directly to assist.

Please bear with us in the meantime.

Kind regards

Thermomix Head Office


Hello,

I'm another victim of the Error 32. I ws chopping carrots at the time it cr@pped itself.

AAAARGGGHH - I need to bake my Xmas cakes this week.

Somebody told me that Tx machines are not as robust as advertised.

Any idea how ot fix?

Pretty disappointed.

 

 


Hi happylittlefrog,

Our service team have been alerted to your post and will be in contact with you directly.

Kind regards,

 

Thermomix Head Office


Hi Thermie team, 

in March my machine was sent away for repair after displaying an error 34 message.

Yesterday and this morning my machine has displayed an error 32 message. All while creaming butter and sugar. I've tried the old tricks like turning it off and on and it still displayed the message and the motor wouldmt turn at all. 

Many thanks, Catherine Wangmann


Thank you, we have passed this along to our Service team.

Thermomix Head Office


Many thanks, I've only just updated my contact details due to a recent move and phone change


Hi,

We have alerted our Service Department to your post, and someone from the Service team will be in touch with you directly.

Thermomix Head Office


Hi, I've just used my thermy to make a tried and true recipe. On speed 10 it started to make a funny noise, then stopped to repeatedly beep, while flashing error code 32. Not sure what to do now, the consultant that sold me my thermy is no longer a consultant. Any advice would be wonderful.

cathy


Hi Kj80,

We have flagged your post with our Service team and someone from the team will be in touch with you soon. Please bear with us in the meantime.

Thermomix Head Office


Mine (with green seal ring also) has just gone in to be fixed I don't remember the error code because I freaked out and just shut it off at the wall. My lid got completely stuck well jammed on and the motor had been making and awful noise lately.

yay for the crappy model really keen to hear if this is happening else where 


Thank you for your response - I contacted your service team yesterday and they have very quickly organised collection for repair (expecting TNT's arrival today). However, there was no real answer to my question as to what the error code means, other than it suggests an electrical problem. I was asked if my appliance had been exposed to water or power surges - negative to both. I hope this isn't an indication that electrical problem = my problem. I have a house full of Miele, Liebherr and Bosch and I drive a top of the line Audi. My experience is that German technology is not what it used to be and, when things go wrong, high-end manufacturers are the first to duck and weave responsibility. I hope your company proves me wrong...


Hi Milily,

We have flagged your post with our Service team and someone from the team will be in touch with you soon.

Thermomix Head Office


Just went to do the usual morning banana smoothie in my machine when it made a strange grinding sound, emitted a foul, burning odour and started flashing an error 32. Anyone know what this means and how much grief I am going to have getting it fixed?

Of course, I also own one of the 'sealing ring' machines, so I'm not feeling too kindly disposed towards Thermomix at the moment. Would like to hear from anyone as to how effective their service/repair is. I'm not in the mood for protracted, blame-shifting behaviour from this company right now.