Forum My TM5 shut down unexpectedly

3 posts | Last post

Hi Jasmin Jawi,

Sorry to hear you are experiencing issues with your machine.

We have passed your post onto our Customer Service team. Someone will be in contact to discuss with you shortly.

We thank you for your patience however please call 1800 004 838 if you require more immediate assistance.

We look forward to clearing this issue up for you very shortly.

Warm regards

Thermomix in Australia and New Zealand Headoffice

Thermomix Head Office

Hi folks,
I have had my TM5 for about 6 years now and it suddenly and unexpectedly shut down and short-circuited our power supply. It is sadly currently out-of-action. As a large family of 6 I'm keen to get it back on track ASAP. I'm in Darwin, could someone please assist me to advise how/where I can send it off for repairs?
Thanks in advance