Forum Has anyone sent their TM back?

Interesting reading. I'm a new consultant, but not new to the Thermomix.  I have taken on board all the comments from the couple of unhappy owners here.

Hi all

My wife and I ordered our TM 2 days ago along with our twin daughters and a friend plus I expect our other daughter will order one shortly. Having read all the replays and Chrissy comments I am still looking forward to getting out TM shortly. I know we have a great consultant to help use an will use that help to get the most out of the TM.

This machine is amazing. I bought a TM31 off an international seller and it arrived in 18 days in perfect condition. It works brilliantly and it has changed the way we think about food, health and food preparation. We are making our own butter (in just a few minutes) among many other things.

This has been a very interesting read! I love hearing everyones different opinions. I have had my TX for about a month and I use it almost daily, except those days I don't cook!! It suits the way I like to cook. I am not one who like to spend too much time in the kitchen but wants to make healthy food for my family. I have been trying to make everything in it that I can BUT I can see how it would not suit everyone's personal cooking style.

I am happy with my TX but there is no one machine that would/ could suit everyone and it is a shame some have invested in one and are not 100% happy. Hopefully their experiences are becoming more positive!

Hi busymumofone

Hope the TM is treating you well.

You're welcome re the support.  Most of the people who have had a demo with me know my passion for the TM and for helping others to be happy in the kitchen.

I'm sure your consultant will look after you.  Make sure you ask all the questions you want to and get the most out of your machine and your consultant

Fiona

Hi. Just a quick reply to busyMumofOne re the custard.

We make this ALL the time!  It is way better to use cornflout for the thickener, plain flour does seem to give it a 'taste'.  I also use cornflour to thicken stews and casseroles etc too  for the same reason.  I've tried all varieties of citrus zest too - it really depends on waht is in the fridge. This week it has been mandarine and lime - very tasty!

Good luck with your cooking journey and have fun experimenting.

I wish I'd read this thread before I purchased my TM.  I've only had it for a few weeks, but I'm very disappointed with anything that I've attempted to make so far.  For me I feel that it has been a very costly mistake.  I'm not much of a cook and perhaps I was expecting too much from this machine!

My daughter has one and loves it.

Hi Robyn,

I have only justy purchased my thermo too but am finding that its great once you get the hang of it, like many recipes you have to tweak it to your liking, my advice is to get back on to your consultant and go to some of the domos.

I was fortunate enough to go to the devil of a cookbook demo in Townsville last weekend and it was great to see what can actually be made if you know how.

For me my thermo is a new phase of cooking I hope that with persistense you will find in a great tool in the kitchen..

Jan

I have really enjoyed reading all the comments. I am a Mum of a 2yr old and a 3 month old and have had my Thermomix for 2 years. Yes, My husband too thought it was an expensive buy until he was there for a demo at our house. He then thought it was an excellent machine with so many functions and wanted to have one.

Firstly, I was never the fondest of cooking, but now with the Thermomix I have been cooking and baking more then ever  

Secondly, Having a 2 yr old and a 3 month old I am always busy, especially around the "horror hour" between 4 and 6 pm. The Thermomix has allowed this time to be a less stressful one for me as I set the machine on to do each stage of a recipe and can comfortably leave it to do its job....leaving me with free hands.

Thirdly, I try and combine using my Thermomix for some of the cooking/ baking with the slow cooker. The slow cooker is on early in the morning doing my meat, I then later, do my rice or mashed potatoes in the Thermomix bowl and steam my veges in the varoma...Wha- la!!!

Food ready...Mum not as stressed...hubby happy...= happy family

It was an initial outlay, but I do not regret it at all.

Hi there,

I'm hoping for a bit of advice.

I'm looking at purchasing at Thermomix, my hubby is finally ok with it - although he didn't mind me getting one, he previously was not happy about it and being such an expensive purchase, I felt we both needed to be happy with owning one before buying one.

A friend is a consultant, so I will purchase it off from her as support, however I'm concerned as she is a new consultant. Given the comments above - is she experienced enough to show me how to use it as I'm worried that if I fail in using the product, I will need the expertise, patience and advice and as she has only sold a few, she may not have it (without offending her of course). 

My son is allergic to eggs. I tried to see what recipes I could make without eggs, however when using the recipe search and selecting recipes "without eggs", recipes with eggs still appear.

Is there a cookbook or website guiding how to use the TM31 for people with allergies? The "Allergies" section on the forum I didn't find useful as there were not many recipes.

I just need to make sure I'm making the right decision before purchasing a TM as I do not want my hubby (or myself) to feel we just wasted $2k when it really could be used better elsewhere.

Thanks.

Hi RobynLJ

I suggest you connect with your consultant and ask them for some help and advice.  We are here to help our customers and she should be able to give you a few things to try that will help you enjoy your new kitchen assistant.

Don't give up.  It is a change but it can be a great one. 

Ask us all questions here also, we'll help as much as we can.

Fiona

Hi Starfish

I am  not sure if you have had any responses or have been given advice yet...I am new to using this forum and have realised that it does not send you responses to your email address. We need to log on to this site to see if there are any replies. I have a friend whose son has allergies and she has just bought the Thermomix for that reason. She likes how she can change ingredients in the recipes so that her son can have the food too!

Below is a link to a blog by Jo Whitton who is a Thermomix Leader but who specialies in creating alternative recipes. She also is on Facebook. I have gone to her site several times for alternative recipes and she may be able to help you further.

Hope this helps!

Butterfly Girl

One place you may like to look is http://www.quirkycooking.blogspot.com

People definitely have valid opinions on here about some of the downfalls of the TM. I went to a healthy lifestyle demo at my Organic store where they used a thermomix, it wasn't a thermomix demo as such, but I tried some of their recipes at home in my blender and food processor & failed miserably. Even simple things like a green smoothie I couldn't do as well. The raw salads (beetroot & the brocoli one in particular) are stunning in the TM & have been hits with all my friends (even ones who don't like "salad"!). My green smoothie featuring baby spinach, kale, seeds, nuts, coconut flesh & avocado turns out smooth as in 30 seconds. My old blender couldn't do the same in 3 mins leaving chunks behind.

I went to a real TM demo & they certainly demo the stuff that works well. I tried the butter chicken in the TM, and although OK, the chicken did taste "boiled". However it's a godsend with risotto's & dahls & other vegetarian dishes.

I also dislike little things like how they claim the TM "juices". It doesn't juice, it blends. Having to pour the resulting blended mix into a nutmilk bag or similar to remove the pulp is more wasteful that it's worth!

So for me it works well, but eating healthy can be costly. Little things like growing fresh herbs seems simple, but my corriander doesn't want to play & I'm spending a fortune at coles on fresh herbs, but I know it's awesome for me. I need to get serious about my green thumb now as fresh herbs are a necessity when it comes to flavour in a lot of raw dishes!

Due to the cost of the machine & a lot of people scraping & saving to afford one it's good to see TM offer the interest free payment plans occassionally. Perhaps it should be more often. It would also be great to offer loan machines for a week, not sure how that would work, but maybe some consultants need to be more committed to follow up visits with their customers rather?

Anyway, that's my 2￠ worth. I'm happy & I have converted a friend who also bought. At this stage she's loving it as well, as she;s found quite a few dishes her family seems to love. Simple things like turning fruit + ice cubes (no sugar) into oh so healthy sorbet just can't be beat.

Butterfly Girl wrote:

...I am new to using this forum and have realised that it does not send you responses to your email address. We need to log on to this site to see if there are any replies.

Hi

I'm new as well. I thought ticking the box "notify me when new comments are posted" (+ all comments or replies) should then email you the replies? Doesn't that work?  

I have had mine for  a couple fo weeks now and I love it So far I have made

Savoury Mince (minced a bit of steak and damn impressed)Peach and Amaretto JamPotato SaladColeslawMore Peach and Amaretto JamChicken Liver PateMango IcrecreamStrawberry JamStrawberry Dacquiri

.... I do work but hoping to increase my repotoire over the next few weeks

I love it  

I'm a newbie, but would like to make a comment about the thermomix. 

I bought one last year, after attending a couple of demonstrations  and after using it I have to say it's ended up at the back of the kitchen cupboard and has been replaced by my old food processor and juicer. 

Apart from cooking things my processor does everything else the thermomix does. Plus it slices and grates, where the the mix just chops everything. I gave every recipe in the book a go and  I have to say the risotto was very nice and so were the sorbets, and some things which should have had a smooth texture came out grainy. I can make real juices in the juicer in less time than the thermomix and I don't have to strain them or put them through a milk cloth. 

IMHO the thermomix  is good for busy families and working couples who may be time poor, but for a single person a food processor and juicer are better value for money.

I do wonder if anyone else regrets spending so much money on a machine which now lives in the back of a cupboard. 

I have just got my TM and was wondering if anyone can help me. I have made soup and wondered if I can leave it in the TM or am I better putting into something else?? It's pumpkin soup!!  :O

Hello Roma13,

I am really sad to hear tht you have stashed your Thermomix to the back of the cupboard.

We are a couple of empty nesters now in our household and I could quite possibly say that I use it every day at least once!  I get sad if a day goes by and I haven't used it.

The EDCB is fantastic for recipes (I know you have said that you have cooked every recipe), but there is a WORLD of taste and labours out there to try.

For Food Sake by Tenina is also an excellent book, as are the numerous blog sites on he web for inspirational recipes...  

This week I tried making Honey Nougat..so delicious and so simple,  I made raspberry,almond meringue cake and it was divine, and easy. For Christmas as gifts  I made jars of "hazelnut spread with salted caramel dulce de leche" sounds fancy, tastes very expensive but was super easy to make. 

Do some surfing of the web - Thermomix is really too good to be sitting in a cupboard.. There are millions of fabulous recipes and uses for your Thermomix... Even moisturiser - google Quirky Cooking.

good luck

I have decided to try and sell my thermomix. I am disapointed with it, the food is watery and I do not like the taste. When I have tried to make bread, I have to stand and hold it on the kitchen bench so that it does not vibrate over the edge. I have gone back to my breadmaker - set and forget it - I have had the machine for six months and am not at all happy with it for the money I spent. I will probably have trouble selling it though, the price for a used one on ebay is around $1400. I feel I have wasted my money and time.

"in fact my husband and i cook our borccoli & cauliflour in the bodum or coffee plunger" I know it of topic but: huh?

How does that work?

Hi boxes Glad to see that I am not the only person disappointed with their Thermomix Like you I was disappointed in the results of the food produced in the Thermomix, when I tod my consultant she told me I was using the wrong brand of ingredients and that's why I was getting poor results. I will be selling mine and going back to my food processor which does everything the Thermomix does except cook food. But it does slice and grate which the Thermomix doesn't do. Mama Mia why don't Thermomix mention this in their EDC book and they'll their consultants to tell us to do the same. Oh can anyone please tell me are the blades for the Thermomix meant tone sharp or blunt. I can hold mine tightly in my hands without so much as a scratch. Yet my consultant warned me to be careful of the blades has she had seen people get some nasty cuts from them. When I mentioned this to my consultants group leader she told me the blades are blunt and questioned where I got the idea they were meant to be sharp.

Hi, we're very sorry to hear you haven't been satisfied with your Thermomix. We’d recommend getting in touch with your Consultant who can come back and show you how to create the recipes. Relearning how to cook with the Thermomix can be an adjustment and take some time to master. Make sure that you are always using your TM stock concentrate to add flavour. When cooking curries or sauces that need thickening we also like to remove the MC and place the TM basket on top so that the sauce can reduce which will condense the flavour.

Also try creating some of the recipes from our recipe community. Did you know that you can rank the recipes by the highest rating and views, that way you are making recipes that have been tested and rated by other Thermomixers. Here's a couple we recommend to get you started

http://www.recipecommunity.com.au/node/17249

http://www.recipecommunity.com.au/recipes/cyndi-omearas-vegetarian-sausage-rolls/17055

http://www.recipecommunity.com.au/recipes/i-love-your-potato-salad-potato-salad/55445

http://www.recipecommunity.com.au/recipes/bestest-bread-rolls-ever/23613

http://www.recipecommunity.com.au/node/17197

Hi,

I am very dissapointed with my Thermomix at the moment. I brought it back in Nov 12 and one it's first Demo to show me how to us it, it had to be sent away with an error.  The second time around which was last week Feb 2013 so 3 months later it has come up with another error message and has been sent away once again.

I have been really disappointed with Thermomix not even careing to call me to make sure everything is ok etc.  Each time I have had to chase them and each time I am told this won't happen again it's really weird that is has happened twice really doesn't make me feel great about the machine.

Hi,

I am very dissapointed with my Thermomix at the moment. I brought it back in Nov 12 and one it's first Demo to show me how to us it, it had to be sent away with an error.  The second time around which was last week Feb 2013 so 3 months later it has come up with another error message and has been sent away once again.

I have been really disappointed with Thermomix not even careing to call me to make sure everything is ok etc.  Each time I have had to chase them and each time I am told this won't happen again it's really weird that is has happened twice really doesn't make me feel great about the machine.

Hi Bailey, unfortunately you've had an extremely rare run of bad luck with your machine and we're sorry you haven't received the customer service you expected. We've been unable to locate your order in our system under your Recipe Community name, can you please email marketing@thermomix.com.au with the name of your Consultant and the name your order might be under so we can follow it up for you asap.

Yes am having the same problems and a bit disappointed.  I use it 5 times a week and my husband says my cooking is better so I am starting to use my other appliances again.  Will still go to classes and hope it gets better. Oh we'll that is life

Yes am having the same problems and a bit disappointed.  I use it 5 times a week and my husband says my cooking is better so I am starting to use my other appliances again.  Will still go to classes and hope it gets better. Oh we'll that is life

Hi Debby, we are sorry to hear that you are not getting the most of our your machine. We would be glad to put you in touch with your Consultant who can perhaps share with you some tips and tricks to make this work for you. Would you like to let you know who your Consultant is, and where you are located, so we can let you know when the next cooking class is in your area.

OOhhh my gosh day five with my new Tmx and am in Thermo heaven I have used it every day at least 8 times a day So excited by it can believe how easy it is to use and adapt to my own recipes!!!! Didn't have a demonstration as am in France and bought mine in U.K with my beloved xtra"tinymce_custom_buttons.locked" Thankful we have two week school hols to play with it and going to have a dinner party so would love some easy and impressive dinner party menus please

DH works all day 3 days a week so great to make him soups and salads to take with super quick and easy!!! Only watched you tube videos and the recipe book to work from but it is  so cook friendly! Definately worth the money in ingredients and electricity savings!! Lovin it

Hi,  I haven't received my TMX yet but am looking forward to getting it. I have a friend who uses hers at least 2 times per day.  I see that some of you are not happy with your purchase, I am hoping that I am not going to be the same.  It is a big investment & I am hoping that it is going to pay off in the long run.  Chrissy, do you still have yours or did you get rid of it.  I would like to know seeings you were so unhappy with it, I would also like to hear from the other people too  

Would be interested to know what you think of it after you have used it a couple of times. I am not impressed at the moment. Watery, tasteless, takes heaps longer than I was led to believe, and so much washing up! And the worse thing is that you can't hear the TV over the machine, it's so loud!

Hi faborganics

Hi, we're very sorry to hear you haven't been satisfied with your Thermomix. Have you contacted your Consultant? Your Consultant can come back and give you some tips, and show you how to create the recipes. Or if you can let us know which area you are in - and we can book you into a Back to Basics cooking class that can show you how to maximise the use of your Thermomix.

As we mentioned on our post eearlier, relearning how to cook with the Thermomix can be an adjustment and take some time to master. Make sure that you are always using your TM stock concentrate to add flavour. When cooking curries or sauces that need thickening we also like to remove the MC and place the TM basket on top so that the sauce can reduce which will condense the flavour.

Wow! I can't believe people are finding TM food bland! If you want some flavour-packed nutritious food, visit the quirky cooking blog. Awesome recipes on there! Don't stick to the EDC book. 

My TM is getting sent back, although not by choice. The motor has died and needs to be looked at. My consultant is amazing but sadly I can't say the same about the service team. I've been without my TM for a week and I'm still waiting for someone to arrange the courier to collect it. Doesn't sound like a long time but it is when you your TM 4-5 times a day! 

Chrissy I have just had the same conversation with my hubby. I just received my TM and i made a curry chicken dish omg it was disgusting ... so very very bland. Someone suggested that I sear meat before using ther Varoma... mmm I am starting to panic .. I know its day one but arrrrrrrrggggggggghhhhhhh... I am going to try make friends with the machine in hope that I can prove hubby wrong about 2k waste.

I am day one into this and you know what i am starting to panic .... the food is so so bland omg!!

Im day one and hoping that I too havent made a costly mistake ... couldnt bear to hear the chimes of I told you so .. food is so watery and bland omg disappointed much so far.

Hi radeem

Call your consultant and get him/her to help you.  You can chat about the style of food you like to cook and how to infuse those flavours into the Thermomix cooking.  I really like the curries in the "Fast and Easy Indian" cookbook as they taste more "authentic" to me.  I found the curries in the EDC quite light.

Hope you get some help as I now love the food that comes out ot if.

Fiona

Hi radeem,

Thank you for your feedback. We’d recommend getting in touch with your Consultant who can come back and show you how to create the recipes.

As we have mentioned before on this thread, relearning how to cook with the Thermomix can be an adjustment and take some time to master. If you haven't already done so, we would recommend that you make the Vegetable Stock Concentrate.

Make sure that you are always using your stock concentrate to add flavour. When cooking curries or sauces that need thickening we also like to remove the MC and place the TM basket on top so that the sauce can reduce which will condense the flavour.

You can also contact your Consultant who can register you for the next Back to Basics cooking class in your area, where you can get tips and hints on how to get the most out of your Thermomix

Hi Ladies my consultant is amazing, certainly not lacking support. I think what i need to do is sort out how i convert my recipes to thermi recipes and this may help. I have made stock, the biggest complaint seem to come from varoma cooked food. It really relates to  meat poulty seafood tasting broiled. I will persevere. At the moment i am really just using it as a food processor and breadmaker - but i will keep trying. Is there a helpful link or formula for converting maybe this may be my answer, until then im heavily marinating. Tonight i am marinating chicke qnd snapper for the meals i may consider trying tommorow. Thank you for your replies.

Just a suggestion a section for tried and tested tips/short cuts. In scrolling through endless posts i have picked up a few bits and pieces that have been helpful. A conversion App would be a major winner too

Hi radeem,

Thank you for your comments.

We are glad to hear that you are being well looked after by your Consultant. Your Consultant is a great source of advice, and can also be readily available to provide handy tips and hints on how you can best convert your recipes.

If you wish to, please contact your Consultant and come along to a Cooking with Varoma cooking class. You can create delicious meals in your Varoma!

Please check out the link to available classes here. http://www.thermomix.com.au/products/cooking-classes.aspx?state=new-sou…

Hi Faborganics,

I have now had my TMX for week & a half & am loving it. I have made so many different things in it.  I am still very excited about it & love telling people about what I have done in it & what it can do.  So have to say I am a very satisfied customer 

Are there any day classes is st george sutherland area? Who is the st george area consultant any ideas? Tips for food meats not tadting broiled when using the varoma would be much appreciated

Thank you for your concern H/O, I have already looked at classes however night classes do not suit me ,

The update with my feelings about my Thermie - is: it is what it is, its great for some stuff and other stuff well I guess I am not prepared to Risk ie: $45kilo for fish was not about to try use it in my thermi. I have wasted a lot of food and time in my first week but i will continue to persevere as I am sure I will get there. I have googled recipies from other Thermomix sites and will try. I guess if I had any idea how to convert receipies (more the method than the ingredients), this may help me along. My consultant has been great but I dont want to be contacting her for every meal i make. So far my machine is a glorified food processer/steamer/bakers hand ... Im sure it will get better but very disheartening when you expect one thing and its so no what you thought.

Head Office should also consider the RENT TRY BUY system, I think it would save disappointment when people actually receive their machine  if  they have had the time to get used to it. The fact that you cant buy extra thermoservers is also disappointing especially when you see them on EBAY for crazy prices, if they were easily available to owners of Thermomix ebay couldnt demand such crazy prices.

Head Office should consider putting out a book that comes with the machine - Tips shortcuts, favourite staples etc.. I will keep trying after all I own it now. There is an upside, It has inspired me to get creative in the kitchen and above all my children are not eating processed food so there is a start.

If there is any veteran master thermi chef in st george area that is happy to give me some tips on meat not tasting broiled that would be awesomely appreciated.

:I Love my Thermomix !!! Love love love it! It does take some practice to get quick with it and you do need to learn to look at cooking in a bit of a different way. Start with recipes in the Everyday cookbook and you won't go wrong. It saves so much time with chopping etc

Hi ladies,

Like many others, I'm so sorry to hear that you haven't enjoyed your Thermi much yet.  I hope that things are improving!  I use mine about 5 times a day and it never leaves the bench top. 

I just wondered if you had been told that you can reduce the salt content in the stock to make it healthier?  I have heard of a couple of people being told that, so I gave it a go.  It was a terrible idea!  It made everything taste very bland.  Salt is obviously a big flavour enhancer.  I have gone back to the advised quantity of salt in the stock paste and simply use a bit less of the stock in the dish if I am ever cooking for anyone on a low sodium diet.

I also advise reducing the flour in the custard to 30gr max. 

Jam - add pectin/"jamsetta".  Strawberries don't naturally have as much pectin as stone fruit like plums.  Pectin is in the pips and strawberries just have the little tiny ones on the outside.  Same with marmalade.  If the strawberry jam comes out runny, add some liqueur and pour it over icecream

My mayonnaise recipe came from my lovely consultant Meagan (posted above) and I've never had a "Mayo-fail".  I can post that recipe if you'd like. I use Grapeseed oil or Canola, depending on what's in the pantry.  Extra Virgin Olive Oil makes it taste gross.

I also noted that you said that you'd used the budget busters cookbook.  I agree that many of the ingredients called for in those recipes are not cheap!  I just substitute a lot of things - onion instead of leek for instance.

Cream - we almost always substitute Carnation milk - or Carnation cocunut milk in curries.

Bread - mine works out at 70c a loaf and my family gets through at least two loaves a day, so that's a huge saving over store bought bread!  I buy 10kg bags of flour.  You can get 20kg ones too, which are probably a bigger saving.

Oil - olive oil is cheap if you buy in bulk too.  For cooking, don't faff about with the expensive, gourmet, organic Aussie ones.  You only need the top quality for salad dressing etc.  I just get whatever big can of Italian or Spanish oil is on special and it tastes just fine.  Homebrand works fine too.

Varoma - check out some of the "one-pot" recipes.  The Asian Salmon with veggies and rice is AMAZING and not bland at all.  So is the "Fried" Rice.  So quick to feed the family!  Do have your Varoma demo, it will really help.

I've always been a passionate cook and I love tweaking and modifying recipes.  I find the Thermi is magic for making everything I used to do laboriously by hand and a breeze to replicate while I'm chasing the kids around.  I rarely follow EDC recipes exactly any more - I just tweak them to the way my familiy likes them.

Biggest tip - talk to your consultant!  And use the Forum and the Recipe Community - everyone there (here!) is passionate about cooking and about helping other people too!

I really hope that things improve for you and you fall in love with your Thermi! 

Cheers,

kateincottesloe

Is it possible to send it back?!?!  I wish that it came 30 day money back satisfaction gurantee!

I had an imitation thermomix from Target for 6mths and used it heaps so my husband said he'd buy me a thermomix for mothers day seeing as I've proved I'm going to use it. I was so excited thinking that the Thermomix was going to be even better than my cheap machine and couldn't wait to get it!  So I've had my thermomix for a week now and am having regrets! I honestly believe my Bellini was better and at a fraction of the cost!

- My Thermomix makes all sorts of weird sounding noises - Bellini doesn't- Thermomix recipe says to put crush half the ice first and then add the other half to crush - Bellini can handle the whole amount at once and even then I'm not left with any chunks like my TM;  Same thing happens with carrot - it's only 1 carrot in my bolognaise sauce but my TM keeps leaving chunks of carrot.- Thermomix scales are all over the place!! I'm adding ingredients and the numbers on the scales go up and then down and up! I added a handful of cubed cheese to the bowl and it came up as 5g, which is not right so I took it out and pressed 'tare' and tried again. Still acting weird so I took all out and lifted up TM and put back down - nope - cleaned underneath TM and wiped the feet etc and then I think it was working --- but after all this effort I'm thinking it was heaps quicker with my Bellini where I take the bowl out and sit it in a set of kitchen scales and at least I know it is accurate!! I really don't trust  my TM scales now!!!- I'm having issues  mixing basic ingredients in my TM. I'll follow the recipe exactly and have it on speed 4 for 30 sec but after about 8 sec all the ingredients have been thrown to the edges and for the remaining 22sec the blades are just spinnning..... am I suppose to stop and remove the lid multiple times in that 30secs to scrape down side of bowl?!?! How annoying! My Bellini never had any issues - it would just mix and be finished! No scraping sides necessary!

The only thing I can't do in the Bellini is risotto (which I cook in the microwave anyway) and pasta (which I just cook in a saucepan).Thermomix is definitely not worth the price tag. 

And at least with Bellini if you don't like the machine there is 12mths to return it no questions asked or if you have any issues with the machine you can exchange it for another one straight over the counter!!

Hi tasha00, out of curiosity is your Bellini still working after 6 months?

I had gone through a couple of blenders and food processors before I got my T/X April 2012. Blender motor died crushing ice and plastic casing of food processor jug and lid started falling apart. Previous one had died making fruit mince.

Are you able to grind wheat and other grain and make all sorts of bread in your Bellini, using a kneading function? Does it mix and make yoghurt perfectly? Does it make perfect custard? Can it grind 1 clove of garlic? Can it make a 30 second whole orange cake in 30 seconds? perfect shortbread biscuits? mascarpone cheese? great dips in no time? and so on.

You have a really great liittle kitchen gadget there, have a few demos and go to a cooking class or two to see what this little gadget can do for you. Your consultant will be able to provide all the necessary info.

Do Bellini give that 12 month guarantee or do Target?

In terms of the legal requirements of Australian consumer law, I'm not sure that TIA don't have to give you your money back if you are not satisfied and can demonstrate that the machine is not doing what it said it would do. 

Regards Anne

Yep Bellini still works  I had a problem where my blade wouldn't release from the bowl (still turned just couldn't get it out to clean) but I emailed their servce department asking for advice and they had a new bowl and blade in the post to me the next day.  No proof of purchase necessary!

In terms of its capabilities- Ive made rice flour and almond meal in it no worries. 1 clove of garlic I do all the time along with bread and pizza dough. Orange cake and shortbread turned out really well. Dips are perfect. Never tried making yogurt or mascarpone and custard I do on the stove with custard powder

Bellini give a 12mth warranty for services;d target offer refund/exchange within 12mths as general store policy. 

I'm sure the thermomix will be fine once I get used to it but its definitely not worth it's price tag! I guess I was just expecting it to be heaps better than my cheap machine. 

tasha00, I'm impressed, It sounds like Bellini give good service. Hopefully there is room on your bench for both machines. You should try the T/X custard with maybe 30g cornflour instead of 50g - it's really nice. Kindest Regards Anne